Terms of Service

1. About these terms

These terms apply to your use of TradieDash, which is provided by TradieDash (ABN 93 678 752 746) ("we", "us"). By signing in or using TradieDash you agree to these terms. If you use TradieDash for a business, you agree on behalf of that business and confirm you are authorised to do so.

2. Accounts and access

• A business owner can create a TradieDash account for their business on our website; staff and subcontractors join by invitation. Give accurate details, keep your password private, and tell your business owner or us if you think someone else has used your account.
• Business owners and managers decide who in their business has access and what they can see. They are responsible for removing access when someone leaves.
• A builder who invites another company onto a project controls that company's access to the project and can revoke it at any time.

3. Your content

Information and files you or your business put into TradieDash remain yours (or your business's). You give us permission to store, process, back up and display them only as needed to provide TradieDash to you and the people you have given access to. You are responsible for having the right to upload what you upload, including personal information about your clients, workers and subcontractors, and for telling those people how you use TradieDash where the law requires it.

4. Acceptable use

Do not use TradieDash to break the law, to upload malicious code or content you have no right to share, to try to access information you have not been given access to, or to disrupt the service. We may suspend access that puts the service or other users at risk.

5. The service

We are improving TradieDash continually and features may change. We take reasonable care to keep it available and to back up data, but we do not promise it will be uninterrupted or error-free. TradieDash is a record-keeping and coordination tool. It does not replace your own obligations for work health and safety, licensing, tax, payroll or other legal requirements, and quotes and invoices you prepare in it are your own documents.

6. Fees

TradieDash Starter costs A$17.99 per month including GST, per business, billed monthly in advance by card through Stripe. New businesses get a 14-day free trial; no card is needed to start. If you subscribe during the trial, the first payment is taken when the trial ends. If you do not subscribe when the trial ends, your records remain viewable but adding and changing business records is paused until you subscribe. You can cancel at any time from Business settings; your subscription then continues until the end of the period already paid for and is not renewed. Founding pilot businesses that TradieDash has agreed in writing to provide free of charge are not charged. We will give business owners at least 30 days' notice of any price change.

7. Australian Consumer Law and liability

Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded. To the extent the law allows, our liability for any failure of the service is limited to supplying the service again or paying the cost of having it supplied again, and we are not liable for indirect or consequential loss, including lost profits or lost data that could have been avoided by your own records.

8. Ending use

You may stop using TradieDash at any time. A business owner can ask us to close the business's account and delete or return its data. We may end or suspend access for a serious breach of these terms, or with reasonable notice if we stop offering the service. Where possible we will give business owners the chance to export their records first.

9. Privacy

Our Privacy Policy explains how we handle personal information.

10. Changes and general

We may update these terms. We will post the new version here and tell business owners about significant changes before they take effect. These terms are governed by the laws of Queensland, Australia.

Contact

TradieDash (ABN 93 678 752 746)
Email: support@tradiedash.com.au
Location: Queensland, Australia