Help and support

When a business adds you to TradieDash you receive an email from TradieDash asking you to set your password. Some versions of this email are titled "Reset your password for TradieDash", which is expected for a new account. Open the link, choose a password, then sign in with your email address and that password. If you can't find the email, check your Junk or Spam folder.

On the sign-in page, enter your email and choose Forgot password?. A new link is emailed to you. Links expire after a short time for your security. You can also ask your company owner to resend your invitation.

Follow the steps for your device on the Get the app page. On iPhone, the home-screen app keeps its own sign-in, so sign in once inside it.

Workers see only the tasks assigned to them, and subcontractors see only the projects they have been invited to. Ask your manager, or the builder who invited your company, to check your access under the job's People & access section.

After signing in, open More → Help for guided tours and the setup checklist for your role.

Email support@tradiedash.com.au. For questions about your work, jobs or access, contact the business that invited you first.

TradieDash · ABN 93 678 752 746